Legal
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect information when you browse or enroll in our pottery and clay craft courses. We aim to be transparent, minimize data, and give you meaningful control.
Effective date
· Updated automatically based on your device locale.
Contact for privacy
Phone
+1 (415) 732-9081
Response time
00:00 avg. human reply window
Overview Expand Collapse ⌄
We provide pottery and clay craft courses. When you visit our site, we may process limited information to operate the service, improve course content, prevent abuse, and respond to your requests.
We do not sell personal information. We use data minimization by default, retain information only as long as needed, and apply security measures designed to protect confidentiality and integrity.
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Data We Collect Expand Collapse ⌄
We collect information that you provide directly and information generated through normal use of the website. Examples include:
- Contact details (name, email, phone) when you request information, book a class, or contact support.
- Course preferences such as topics you view, workshop type, and schedule interests, to personalize recommendations.
- Usage data like pages visited, approximate location (derived from IP), device type, and referral source, typically via analytics tools.
- Communications you send to us (messages, form submissions, and customer support requests).
Data minimization
If a field is optional, it is optional on purpose. If we don’t need something to provide the requested service, we don’t ask for it.
How We Use Data Expand Collapse ⌄
We process information for the following purposes:
- Provide, operate, and maintain the website and course-related services.
- Respond to inquiries, confirm bookings, and provide customer support.
- Improve content quality, troubleshoot issues, and measure feature effectiveness.
- Protect against fraud, abuse, and unauthorized access.
- Comply with applicable legal obligations and enforce our policies.
Where required, we rely on your consent (for example, for non-essential cookies). In other cases, we rely on legitimate interests, contractual necessity, or legal obligations, depending on context.
Data Retention Expand Collapse ⌄
We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Inquiry messages are retained to respond, maintain support history, and improve service quality.
- Analytics data is typically aggregated and used to understand overall trends rather than individual behavior.
- Security logs may be retained to detect, prevent, and investigate suspicious activity.
Your Rights & Choices Expand Collapse ⌄
Depending on your location, you may have rights to request access, correction, deletion, or portability of your personal information, and to object to or restrict certain processing.
You may also opt out of non-essential cookies through the cookie controls. If you contact us, we may need to verify your request to protect your information.
Submit a privacy request
Use the form below. We’ll reply to the email you provide.
Security Expand Collapse ⌄
We apply administrative, technical, and organizational safeguards designed to protect information. Measures may include encryption in transit (HTTPS), access controls, monitoring, and backups.
No system is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately at [email protected].
Children’s Privacy Expand Collapse ⌄
Our website and courses are intended for a general audience. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can take appropriate steps.
International Transfers Expand Collapse ⌄
If you access the site from outside the country where our servers or providers are located, your information may be transferred across borders. We take steps designed to ensure appropriate safeguards for such transfers.
Changes to This Policy Expand Collapse ⌄
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The effective date at the top indicates when this policy was last updated.
If changes are significant, we will provide additional notice on the site where appropriate.
Contact Expand Collapse ⌄
Questions about privacy, cookies, or data requests:
Phone
+1 (415) 732-9081
Include the subject line “Privacy Request” for faster routing.